All Systems Operational

Services Operational
Updates Server Operational
UrlSand Cloud Sandbox Operational
Threat Analysis Portal Operational
Support Portal Operational
URLSand traffic balancer Operational
Libraesva Object Storage EU1 Operational
Libraesva Object Storage EU2 Operational
Libraesva Object Storage US1 Operational
Libraesva Object Storage US2 Operational
Phishbrain Operational
LetsDMARC Operational
Cyber Awareness Operational
Cyber Chat Operational
Phishing Simulations Operational
Smart Banners Operational
Browser Defender Operational
Cyber Guru App Operational
Cyber Guru Awareness / Channel Operational
Cyber Guru Phishing / Phish Pro Operational
Second Sight Operational
Datacenters Operational
IT-1-Arezzo Operational
IT-2-Arezzo Operational
IT-3-Milan Operational
IT-4-Milan Operational
IT-5-Rome Operational
IT-6-Milan Operational
IT-7-Arezzo Operational
IT-8-Milan Operational
IT-9-Arezzo Operational
IT-10-Milan Operational
UK-1-Slough Operational
UK-3-London Operational
FR-1-Saint-Denis Operational
DE-1-Frankfurt Operational
DE-2-Frankfurt Operational
NL-1-Amsterdam Operational
FL-1-Helsinki Operational
ES-1-Madrid Operational
US-1-Chicago Operational
US-2-SanJose Operational
US-3-NYC Operational
SG-1-Singapore Operational
AU-1-Sydney Operational
UK-4-London Operational
IT-11-Rome Operational
IT-12-Milan Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Sep 14, 2026

No incidents reported today.

Sep 13, 2026

No incidents reported.

Sep 12, 2026

No incidents reported.

Sep 11, 2026

No incidents reported.

Sep 10, 2026

Resolved - Video playback has been restored on the standard service as of 22:45 CEST. Course videos are playing normally again. Users who had a lesson open before that time need to close and reopen it. No data was lost and no other action is required. We apologise for the inconvenience.
Sep 10, 22:56 CEST
Identified - Course videos are available again: since 21:45 CEST they are being served through a fallback streaming server. Users who had a lesson open before that time need to close and reopen it.
While on the fallback, some users may experience slower video loading, and a very small number of videos may be temporarily unavailable.
We are continuing to work with the video provider to restore the standard service, and we will update this notice when it is back.

Sep 10, 21:57 CEST
Investigating - Since approximately 18:15 CEST on 10 September, videos embedded in courses are not playing. When opening a video lesson, users see the message "Sorry, this video doesn't exist". All other platform functions, including login, navigation, quizzes and reporting, are working normally. We are working with the provider to restore playback and will update this notice as soon as the service is back.
Sep 10, 20:25 CEST

Sep 9, 2026

No incidents reported.

Sep 8, 2026

No incidents reported.

Sep 7, 2026

No incidents reported.

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

No incidents reported.

Sep 3, 2026

No incidents reported.

Sep 2, 2026

No incidents reported.

Sep 1, 2026

No incidents reported.

Aug 31, 2026

No incidents reported.